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Customer reviews of Fg Cars Loughborough
At Fg Cars Loughborough we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Fg Cars Loughborough
Based on 97 customer reviews
One satisfied customer
By Phil L on 15 December 2017 | Purchase not verified
Brilliant customer service. Bought a Alfa Romeo 147 and 11 months later they still help by keeping the service book upto date with a stamp from the last service they did when I bought the car. Will be recommending to friends if they need a car.
By Dave R on 21 November 2017 | Purchase not verified
Purchased a car after a 4 hour drive, paid a deposit before going traveling. When viewing the car found damage/scratches that would need repairing (this wasn't mentioned on ad or over the phone) but the price was dropped to "help" towards the cost. I'm sure if I was local they would have arranged for the repair themselves, sadly this wasn't an option. Fresh MOT was placed on the car, originally failed on two rear worn tyres, they were replaced and MOT passed but looks like part worn tyres were used. Other than the scratches the car was in good condition and I was happy enough to purchase it. Other than that, good selection of costs, in good condition and very pleasant and knowledgable car sales.
My experience with FG cars
By Roy T on 12 November 2017 | Purchase not verified
The car was great value for money , and is very smooth and quiet to drive .The staff were very helpful , with all remedial work carried out to my satisfaction.
Mini - John Cooper Works
By Sean C on 08 November 2017 | Purchase not verified
I purchased a used Mini from FG Cars about a month ago and I am absolutely delighted with it. When I first viewed the car it was new stock just in and the sales guy at FG pointed out a few bits and pieces that would be addressed before it was sold. A few days later when I collected it all the jobs had been done. the sales staff are professional, courteous and not too pushy. I would recommend FG Cars 100%.
By Tasha O on 05 October 2017 | Purchase not verified
Sorry to say we had nothing but a bad experience from this dealer and still now months later after we’ve rejected the car they haven’t sent the log book back and we’re having to sort this. Which is fine as I have proof so it’s being sorted. We were constantly lied to from the dealer about our rights and only discovered our real rights after the finance company took over. Many people seem to get on ok but I would never EVER recommend anyone to use this dealer just incase for any reason like ya you end up with a car that breaks down 10/15 times within 2 months leaving you in a mess!!! AVOID!!!
Could not be happier.
By Nick S on 04 September 2017 | Purchase not verified
In all the years I've been buying used cars this is the best dealer I have had the pleasure of dealing with. Fantastic helpful, polite and professional staff, quick and efficient service, absolutely no pressure and the car I chose was ready well before I was expecting as they knew I was in need of a quick turnaround. Very impressed and would be more than happy to buy from here again in future. Thank you FG cars.
FG Auto's - Buying our A-Class
By Pavan S on 14 May 2017 | Purchase not verified
Superb service from start to finish! We bought a white A-Class which required a satnav module and FG Autos supplied and fitted the unit, going the extra mile & making my Wife very happy with her new ride! A very professional and welcoming team with 5 star treatment!