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Customer reviews of Fg Cars Loughborough

At Fg Cars Loughborough we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Fg Cars Loughborough

Fg Cars Loughborough

Based on 40 customer reviews

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  • 5

    Excellent customer service good quality

    By Claire E on 30 January 2017 | Verified purchase

    I visited the car showroom on Saturday and the staff were friendly and very hot or cold drinks offered. Inhave purchased a vehicle from them and drive away extemely happy with the service provided. Customer Service excellent could not fault. Would highly recommend F G cars.

    Reply from Fg Cars Loughborough on 31/01/17

    Hi Claire, we are happy your are enjoying your car. Thankyou for your feedback. Regards Tim

  • 5

    professional ,accommodating and friendly

    By ANDREW W on 19 December 2016 | Verified purchase

    Thankyou Fg cars you made buying my car simple and were helpful and tended to my every need .great customer service and efficiency and I'd recommend to anybody.

    Reply from Fg Cars Loughborough on 20/12/16

    Thank you for feedback, we wish you a Merry Christmas, and a Happy New Year!

  • 5

    Pleasure doing business!

    By BULLDOG B on 13 December 2016 | Verified purchase

    Friendly, helpful staff. Matt was very down to earth and didn't bombard me with loads of sales patter. Was a pleasure doing business. Would highly recommend!

    Reply from Fg Cars Loughborough on 16/12/16

    Thank you for your custom, it was a pleasure dealing with you, and I trust the Berlingo serves your business well! Merry Christmas & Happy New Year!!!

  • 5

    Good honest car dealers

    By Neil L on 08 December 2016 | Verified purchase

    Just picked up my new Mercedes from Tim at FG Cars. I must say that the whole transaction was hassle free and everything that was agreed in the sale was honoured. Obviously its early days with the car but I would highly recommend Tim and his team. Many thanks.

    Reply from Fg Cars Loughborough on 13/12/16

    Thankyou for your feedback, we wish you all the best for the New Year

  • 5

    A* all round

    By Nancy W on 07 December 2016 | Verified purchase

    Great service, polite, helpful and friendly staff. Nice showroom conveniently located in the middle of town. Really pleased with my new car, they gave it a service and MOT the day after I agreed the finance deal and I collected it that night. Ideally located for a test drive as you can do some town driving and some country roads within a fifteen minute drive so you can really get a feel for the car. Would definitely recommend this dealer!

    Reply from Fg Cars Loughborough on 08/12/16

    Thank you Nancy, we wish you all the best, and that you enjoy your car.

  • 5

    Helpful staff

    By HAYLEY S on 07 December 2016 | Verified purchase

    The staff seemed quite helpful and genuine, they fixed a few issues on the car for us before we picked it up and located the missing service history for us.

    Reply from Fg Cars Loughborough on 07/12/16

    Thank you for your postive feedback, we hope you enjoy the car.

  • 5

    Welcoming and great customer service!

    By Amy L on 29 November 2016 | Verified purchase

    Very welcoming and was happy to help in finding the car I wanted. They allowed a driver to take it to a family friend to have a look at while I made a decision, which was really helpful!

    Reply from Fg Cars Loughborough on 30/11/16

    Thankyou for your feedback - We hope you enjoy that beautiful car. Regards Tim

  • 5

    Perfect service !!

    By BOB W on 25 November 2016 | Verified purchase

    Pleasure doing business with these guys. Buying a car made simple just how it should be.

    Reply from Fg Cars Loughborough on 29/11/16

    Good Morning Bob, Thankyou for the positive feedback and we look forward to doing business with you in the future. Regards Tim & Mat

  • 5

    Could not be happier.

    By Nick S on 04 September 2017 | Purchase not verified

    In all the years I've been buying used cars this is the best dealer I have had the pleasure of dealing with. Fantastic helpful, polite and professional staff, quick and efficient service, absolutely no pressure and the car I chose was ready well before I was expecting as they knew I was in need of a quick turnaround. Very impressed and would be more than happy to buy from here again in future. Thank you FG cars.

    Reply from Fg Cars Loughborough on 05/09/17

    Thank you for leaving a review Nick. We really appreciate you taking time out of your busy schedule to leave us a lovely review. We always try our best to make sure that we are as helpful and straight forward as possible and it is great that we have been able to provide you with a vehicle that you are happy with and it makes F G Cars very proud. F G Cars wish you all the best in the future and we hope to see you again when you are looking for your next vehicle. Once again thank you very much.

  • 5

    FG Auto's - Buying our A-Class

    By Pavan S on 14 May 2017 | Purchase not verified

    Superb service from start to finish! We bought a white A-Class which required a satnav module and FG Autos supplied and fitted the unit, going the extra mile & making my Wife very happy with her new ride! A very professional and welcoming team with 5 star treatment!

    Reply from Fg Cars Loughborough on 14/05/17

    Hello Pavan, Thankyou for you business, and we very happy that your wife loves the car. We look forward to seeing you again in the future for your next car. Kind Regards - the team @ F G Cars

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