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Customer reviews of Fg Cars Loughborough

At Fg Cars Loughborough we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Fg Cars Loughborough

Fg Cars Loughborough
5
4.9

Based on 37 customer reviews

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  • 5

    Very happy

    By Daniel S on 26 March 2017 | Verified purchase

    Friendly staff very happy with my purchase


  • 5

    Focus st2

    By ADAM S on 25 March 2017 | Verified purchase

    Hi very pleased with service had slight noise after one week and they repaired sorted car without question and car is spot on thank you I'll see you again for my next vehicle

    Reply from Fg Cars Loughborough on 26/03/17

    Thank you for taking the time out to post this, we are delighted that you are happy with our service, and we look forward to seeing you in the future. Regards - The team at F G Cars


  • 5

    Great team, great cars!

    By Retesh P on 06 March 2017 | Verified purchase

    Fantastic customer service from all the staff there, Tim and Matt it was a pleasure doing business with you. Very accomodating, no big sales pitch and no pressure sales tatics. Addressed all of our criteria and requests. Overall very professional and friendly service. Would definately recommend them again and will return to purchase future cars. Thank you very much, we're loving our new car!

    Reply from Fg Cars Loughborough on 08/03/17

    Good Afternoon Mr & Mrs Patel, Thank you very much for posting your review. Customer satisfaction is our number 1 priority and your BMW 7 Series you purchased was truly a beautiful motor. The team here wish you and your family all the best wishes for the future. Regards F G Cars


  • 5

    5* used dealer

    By Abdurrahman H on 05 March 2017 | Verified purchase

    Very happy with the car I bought. Excellent professionalism and services from the team at F G Cars. Very clean showroom, great selection of cars and a coffee/kids play area to sit whilst pondering over the sale. Would highly recommended F G Cars to friends and family. I will personally use them again in the future when making another car purchase.

    Reply from Fg Cars Loughborough on 08/03/17

    Thankyou Abdul, we trust that your BMW serves you well on your travels through Europe. Enjoy your holiday and we Look forward to seeing you again. Regards F G Cars


  • 5

    Friendly and professional service.

    By Gavin A on 04 March 2017 | Verified purchase

    Friendly and professional service. Smart showroom. Great selection of cars. No high pressure sales - I was given time and space to review the vehicle I was interested in and test drive it to a good level. Happy with my purchase and the service received. I should have negotiated a tank of fuel though. The tank was almost empty so I headed straight for some fuel, but the tank ran dry on the way after only a few mins driving. Fortunately only walking distance to the forecourt, but had to fill up a can and take back to the car. Would have been nice to have some fuel put in, at least enough to get home! Overall though, a good experience and would recommend.

    Reply from Fg Cars Loughborough on 08/03/17

    Hi Gavin, if you have called us, we would have been happy to help you with fuel to get the petrol station. Anyway we are glad your happy with your purchase. Hopefully we see you again soon. Regards F G Cars


  • 5

    Great service

    By VICKY C on 03 March 2017 | Verified purchase

    Very helpful and friendly service, got a good deal and were really nice to deal with. Would recommend Al.

    Reply from Fg Cars Loughborough on 08/03/17

    Vicky, We are glad you enjoyed our service , we aim to provide the best service to all our customers. We will be delighted to help you again in the future. Regards Al


  • 5

    Fantastic from start to end!

    By Hayley O on 03 February 2017 | Verified purchase

    Can't thank you enough for helping me with my new car, you made everything so easy for me. I liked they didn't hide anything, very open and honest! Fantastic and high quality vehicles. Confident and helpful staff. I would absolutely recommend them. Thank you!

    Reply from Fg Cars Loughborough on 09/02/17

    Hi Hayley, we are delighted that you are happy with your Vehicle. We look forward to seeing you in the future for your next car! Nevertheless a big thank you for taking the time out to post this review, and we wish you all the best! Regards FG Cars Tim


  • 5

    The best car purchase I have experienced

    By Andrew R on 31 January 2017 | Verified purchase

    From the moment I arrived at FG Cars in Loughborough I was immediately impressed by the wide range of quality vehicles on display and the pleasant staff who were professional and courteous. At no point did I feel pressured and I was able to comfortably peruse the cars that appealed to me. After having decided to test drive my chosen vehicle I was delighted to be accompanied by a saleswoman who was happy for me to drive the car around a route that would enable me to really get a feel for what the car had to offer. This is something that not all dealers are comfortable with but it allowed me to make a truly informed decision. Ultimately I bought the car in question which was a great example of a Peugeot 207 HDi Sport (1.6 litre diesel). The condition was fabulous and FG Cars informed me that the car would be put through their rigourous checking procedure before being passed to me for driving away. FG Cars are great. Give them a try!

    Reply from Fg Cars Loughborough on 01/02/17

    Thank you for your review, and we hope you really enjoy your car! Regards Al


  • 5

    Excellent customer service good quality

    By Claire E on 30 January 2017 | Verified purchase

    I visited the car showroom on Saturday and the staff were friendly and very hot or cold drinks offered. Inhave purchased a vehicle from them and drive away extemely happy with the service provided. Customer Service excellent could not fault. Would highly recommend F G cars.

    Reply from Fg Cars Loughborough on 31/01/17

    Hi Claire, we are happy your are enjoying your car. Thankyou for your feedback. Regards Tim


  • 5

    professional ,accommodating and friendly

    By ANDREW W on 19 December 2016 | Verified purchase

    Thankyou Fg cars you made buying my car simple and were helpful and tended to my every need .great customer service and efficiency and I'd recommend to anybody.

    Reply from Fg Cars Loughborough on 20/12/16

    Thank you for feedback, we wish you a Merry Christmas, and a Happy New Year!